Your privacy is important to us. It is oolicy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, and other sites we own and operate.
This policy is effective as of 16 Janvier 2024 and was last updated on 20 janvier 2024. Information We collect include both information you knowingly and actively provide us when using or participating in any of our services, and any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Personal Information
We may ask for personal information which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Sign up to receive updates from us via email or social media channels
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
- for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.We will comply with laws applicable to us in respect of any data breach.You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to :
- a parent, subsidiary, or affiliate of our company
- third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- sponsors or promoters of any competition, sweepstakes, or promotion we run
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data where:
- The data is no longer necessary for the purposes it was collected
- You withdraw consent (where processing was based on consent)
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
- Deletion is required to comply with a legal obligation
Please note that we may retain certain information where we have a legal obligation or legitimate basis to do so (e.g., for accounting, dispute resolution, or enforcing our agreements).
How to exercise this right: Contact our Data Protection Officer at dpo@cognyx.io
Right to Restriction of Processing
You have the right to request that we limit the processing of your personal data where:
- You contest the accuracy of the data (until we verify its accuracy)
- The processing is unlawful, but you prefer restriction over erasure
- We no longer need the data, but you require it for legal claims
- You have objected to processing pending verification of our legitimate grounds
When processing is restricted, we will only store your data and will only process it with your consent, for legal claims, to protect another person’s rights, or for important public interest reasons.
How to exercise this right: Contact our Data Protection Officer at dpo@cognyx.io
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where:
- The processing is based on your consent or contract performance
- The processing is carried out by automated means
This right allows you to move, copy, or transfer your data easily from one IT environment to another.How to exercise this right: Contact our Data Protection Officer at dpo@cognyx.io
Right to Object
You have the right to object to processing of your personal data where:
- Processing is based on legitimate interests or public interest
- Processing is for direct marketing purposes (including profiling)
- Processing is for scientific, historical research, or statistical purposes
If you object to processing for direct marketing purposes, we will stop processing your data for such purposes immediately.
For other objections, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for legal claims.
How to exercise this right: Contact our Data Protection Officer at dpo@cognyx.io or use the unsubscribe link in marketing communications.
Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
This right does not apply if the decision:
- Is necessary for entering into or performing a contract with you
- Is authorized by applicable law
- Is based on your explicit consent
Where we make automated decisions, you have the right to:
- Obtain human intervention
- Express your point of view
- Contest the decision
Current automated processing: We use artificial intelligence to assist with features such as Bill of Materials optimization and recommendations within our platform. However, all decisions remain under user control, and we do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals. For questions about automated processing, contact our Data Protection Officer at dpo@cognyx.io
Exercising Your Rights - Response Timeline
To exercise any of the rights described above, please contact our Data Protection Officer at dpo@cognyx.io.
We will respond to your request within 30 days. In complex cases, we may extend this period by an additional two months and will inform you of any such extension.
You will not be charged a fee for exercising your rights unless your request is clearly unfounded, repetitive, or excessive.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact our DPO using the following details : dpo {at} cognyx.io